Murphy Online Counselling Service needs to collect information about you for the primary purpose of providing a quality service to you. In order to thoroughly assess, diagnose
and provide therapy, we need to collect some personal information from you. If you do not
provide this information; we may be unable to treat you. This information will also be used for:
a. The administrative purpose of running the practice;
b. Billing either directly or through an insurer or compensation agency;
c. Use within the practice if discussing or passing your case to another practitioner within the
practice for your ongoing management;
d. Disclosure of information to your doctors, other health professionals or to
teachers to facilitate communication and best possible care for you; and
e. In the case of insurance or compensation claim it may be necessary to disclose and/or
collect information that concerns your return to work to an insurer or your employer.
We do not disclose your personal information to overseas recipients.
Murphy Online Counselling Service has a Privacy Policy that is available on request and is available in the waiting area. That policy provides guidelines on the collection, use, disclosure and security of your information. The Privacy Policy contains information on how you may request access to, and correction of, your personal information and how you may complain about a breach of your privacy and how we will deal with such a complaint.
To ensure the process of quality treatment provision, information about your assessment results and progress may be given to relevant other service providers, who are involved in your management. These may include your doctor, teachers, specialists, insurers, solicitors or employers.